A new way to keep projects and tasks on track: you can now track time inside Microsoft Planner!
Thanks to the Timeneye integration with Microsoft Planner, you can now track time for your Planner tasks, create detailed timesheets, and know which tasks are taking most of your time. And all of this without having to leave Microsoft Planner.
Customer service can make or break a business.
Imagine having an issue with a product or service you’ve just purchased: you try to reach the brand online, you send emails, you try to call, and nobody gets back to you.
To be fair to businesses, customer service can be a challenge, and it’s even more true now, in a context where many teams, remote or otherwise are working remotely.
Can you unlock new levels of productivity and achieve more in your day?
Yes, with Timeneye!
In our “How to Timeneye” series, we’ll present five features that will help you use Timeneye to the fullest – meaning that you can bring time tracking to your daily routine and make your day even more efficient.
So you want to start setting goals for your team, but don’t know where to start? Are acronyms like OKR making you confused?
Without clear goals, it’s impossible to give the team direction, measure performance, and lead the team or company to success.
Since there are many ways to set goals, and it’s not always easy to pick the right one, here’s an overview of the main and most used goal-setting frameworks, the pros and cons for each, and some practical tips to use them right.
A goal-setting framework helps organizations define goals and it’s is necessary to give a team, or a person, direction. It may seem like a useless overcomplication, but in fact, goal-setting frameworks bring in more pros than cons. Not using them can have negative effects on the business overall.
According to a Harvard Study, people with written goals are 10 times more likely to reach them than those who don’t have them.
As for businesses, a staggering 80% of small business owners say don’t keep track of business goals.
So you see how crucial it is to have clear business goals, for many reasons:
The most common and well-known is the SMART framework, which dates back to the 1980s. Although the credit for the invention of SMART goals is uncertain, the first written mention of the SMART framework was in 1981 in an article by George T. Doran on the issue of Management Review, where he described how goals should be meaningful, specific, and attainable.
SMART goals follow these criteria: they are Specific, Measurable, Achievable, Relevant, and Time-bound.
An example of a SMART goal would be the following:
I will increase the conversion rate of the website by 25% in Q2, by optimizing the CTAs, changing the size of the buttons, and moving the content above-the-fold. I will track goals in Google Analytics to make sure I reach the result.
PROS: not vague but defined in time, only focused on specific objectives;
CONS: only looks at the end result, not much about the whole process; also the framework can be considered outdated.
Another very common framework is the OKR, which means “Objectives and Key Results“. With the OKRs method, you first define the big, important goals (the objectives) and then you define the metrics that you’ll need to keep an eye on (the key results) to know if you going in the right direction. To summarize it, the Objective is the “What” and the Key Result is the “How”.Source: perdoo.com
Here are some examples of an OKR structure (these are from okrexamples.co:
Objective: Generate more Marketing Qualified Leads (MQLs)
Key result #1: Increase MQLs from 100 to 150 from email marketing
Key result #2: Increase MQLs from 70 to 100 from AdWords
PRO: describes the goals but not in isolation, but connected to the whole aspects of the company. It also gives the steps or milestones to reach to get to the goals
CONS: can be overwhelming; and putting wrong key results can lead to overestimated or underestimated, or off-scale goals
The acronym KPI stands for Key Performance Indicator. KPIs are used in a variety of contexts: basically, you pick a metric that’s significant to your activity and track that over time.
It’s not really a goal-setting system, since you simply keep an eye on a metric and watch it evolve. For some businesses, such as a SaaS product or a startup, the KPI can be the monthly recurring revenue, or the annual recurring revenue, which should be increasing.
PROS: extremely simple, and you can visualize your progression using charts and graphs. Every team or department can have their own to track (marketing KPI, sales KPI and so on.);
CONS: ALSO way too simple. KPIs are best used as indicators within a goals strategy, like the OKRs. It also makes it difficult to track improvements if you don’t measure milestones. Too many KPIs can definitely result in a loss of focus.
And in the domain of unusual acronyms, we introduce BHAG, which stands for Big Hairy Audacious Goals. According to Investopedia,
“A BHAG (Big Hairy Audacious Goal) is a compelling, long-term goal that is intriguing enough to inspire employees of an organization to take action. The term comes from the 1994 HarperBusiness book “Built to Last: Successful Habits of Visionary Companies” by Jim Collins and Jerry Porras.
BHAGs are meant to pull people out of a slump and energize them to implement a big picture-type plan that could take a decade to complete.”
BHAGs are big, ambitious, long-term goals, so long term that in fact, they see forward up to 10 years. But even if ambitious, the goals have to feel achievable.
BHAG can be divided into 4 categories:
PROS: these goals are big, motivational, and linked with the core mission of the company, and focused on the long term instead of short term objectives;
CONS: BHAGs are supposed to be hard (yet not impossible) to achieve, so there’s a risk of raising the bar too high and potentially crush motivation.
Which one of these goal-setting frameworks should you use?
The answer is: it depends. Goal-setting frameworks are not a cookie-cutter solution for everybody, it’s up to every company to pick the one that works better for them, by weighing the pros and cons of each one.
So when it’s time for pick one, here are a few tips for evaluating, analyzing, writing, tracking, and sharing your goals:
Take a look at where the company is now, and think about what you want to achieve. Are you growing? Or are you stalling? Do you need a boost in revenue? Or are there any aspects you wish to improve or change? What have you done well so far, and what didn’t really work?
Regardless of what framework you chose, pick one and stick to it for a while. It’s important that the goals don’t just stay in your head, but that you write them down in an official document/statement.
The team has to know what they’re working towards. So make sure to share the goals with your team and explain where their work fits in the bigger picture. Create excitement but also a culture of transparency and collaboration within the team.
Keep an eye on improvements and check the status of the work from time to time. Manage time and resources according to the goals you have set.
From goal tracking software to time management software, to project management and communication, you can achieve even the most ambitious goals, with your team and a little helping hand from technology.Project status in Timeneye
What goals-setting framework do you use? Let us know in the comments!
Cover photo by Silvan Arnet on Unsplash
Is your business heading to success?
If you set ambitious business goals, you also need the right plan and tools to reach them.
In this article, we’ll outline which Timeneye features can support your goal tracking efforts.
Let’s dive in!
“Ok, but how do you do this new ‘remote’ thing?”
Managing a remote team for the first time and don’t know where to start? Transitioning your team to remote? Are you in a remote-first company?
We hear you: it’s not easy to bring deadlines, tasks, people and resources all in one place… when they’re in fact all over the place!
Welcome back to our “How to Timeneye” series, where we unravel all the best tips and tricks on how to use Timeneye in your daily work.
Today we cover a topic that our users often ask about: how do you export data from Timeneye?
Remote is the new normal.
But even in a modern setting, teams face the usual challenges: communication, organization, and time management.
Thankfully, technology comes to the rescue of managers who need to keep their remote employees on track.
In this article, I’ll share the top essential tools for managing remote teams – and achieve every goal.
Think back to January 2020. Feels like ages ago, right? The year 2020 has been… a lot.
The changes and shocking events that have taken place have clearly left a permanent effect on all of us.
The intense shift in how work is organized in 2020 has resulted in a need for better, more effective ways to work.
Thankfully, technology is evolving and that means there are many tools that can help with that.
Here’s a list of the best tools to help teams manage their time in 2021.
Welcome back to our “How to Timeneye” series – the guides where we teach you how to use Timeneye to speed up your daily work.
In this article I’ll show you the best ways to monitor projects: from phase management, to budget tracking, to project reporting, all these can be done easily inside Timeneye.
After this guide you’ll be able not only to know the status of each of your projects, but you’ll learn ways to make the monitoring projects more automated and save lots of time.
Productive teams work well, and projects are managed like clockwork.
That’s easier said than done, right?
Even the most effective team with the top managers can get stuck and stumble along the way.
To make sure everything runs smoothly, teams can try to remove friction by automating part of their processes.
No, there isn’t a typo in the title.
Timeneye now integrates with 2,000 apps and services.
How is that possible? Well, with the Timeneye – Zapier integration of course! ⚡️
With October already ending (do you have your Halloween costumes ready?) we’re happy to introduce you to our newest updates.
Featuring: a shortcut to Reports in the Entries section, the log in with Google accounts, and a new roadmap when you can vote your favorite features.
Whether it’s for payroll, invoicing clients, or general productivity, remote teams need to track their hours.
When there is no physical office, managers cannot paraglide into employees’ homes (that would be very unwise in a pandemic setting. And also, very illegal. And dangerous) –