Terms and Conditions

By entering into this agreement you agree to be bound by the following terms and conditions (defined as “Terms of Service”, also referred to as “Terms”). If you do not agree to all the terms and conditions of this agreement, then you shall not access or use Timeneye (the Service).

Our Terms of Service includes our Data Processing Agreement (“DPA”) that can be consulted at any time at the following URL: https://www.timeneye.com/data-processing-agreement .

If you are agreeing to these Terms on behalf of a company, organization or other legal entity, you represent and warrant that you are authorized to agree to these Terms on that company, organization or legal entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).

Timeneye is a product of DM Digital Software SRL, a company registered in Italy with VAT IT03895390361 with offices in Modena, Viale Autodromo 206-210.

DM Digital Software SRL reserves the right to update and change the Terms of Service from time to time without notice. Any new features to the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://www.timeneye.com/terms-and-conditions .

Timeneye is a time-tracking tool that allows users to keep records of the specific amount of time spent on different projects. Timeneye is a product of DM Digital Software SRL.

Violation of any of the terms below may result in the termination of your Workspace.

1. Creating a Timeneye workspace and use of Service

You must be 18 years or older to create a workspace and use this Service.

  • You must be a human. Workspaces registered by “bots” or other automated methods are not permitted.
  • You must provide all information requested in order to complete the signup process. You will not provide any false information.
  • Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as needed.
  • You are responsible for maintaining the security of your user and password. DM Digital Software SRL cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You own all content and information posted and are the sole responsible for any activity that occurs under your workspace.
  • You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction and in Italy, including but not limited to copyright laws (please see Section 9 for other details).
  • You must ensure that any person who uses the Service under your workspace complies with these Terms of Service.
  • You are responsible for notifying us at support@timeneye.com if you become aware of any unauthorized use of or access to your workspace. You understand and agree that we may require you to provide information that may be used to confirm your identity and help ensure the security of your workspace. DM Digital Software SRL will not be liable for any loss, damages, liability, expenses or attorneys’ fees that you may incur as a result of someone else using your user, either with or without your knowledge and/or authorization, and regardless of whether you have or have not advised us of such unauthorized use. You will be liable for losses, damages, liability, expenses and attorneys’ fees incurred by DM Digital Software SRL or a third party due to someone else using your user.

2. Privacy Policy

We’ve made every attempt to collect as little information as possible from you.

Regardless, the information we collect from you is for our use in contacting you, and only for our use. We will never sell, rent, give-away, barter, trade, or in any way misappropriate your information intentionally.

However, if you registered a company workspace or a non-profit workspace, you give us a perpetual world-wide license to use your company’s assets and logos, unless we agree in writing otherwise. These assets and logos will be used purely for marketing and sales efforts, such as being displayed on the homepage.

Payment and billing information collected during payment are collected by our payment processor, and is collected only for the purpose of conducting the transaction.

Please note that if you export any data, such information will no longer be under control of DM Digital Software SRL and therefore is no longer protected under our privacy policy.

Further information at https://www.timeneye.com/privacy-policy

3. Payment, Refunds, Upgrading and Downgrading Terms

By creating a workspace you agree to pay DM Digital Software SRL the fees indicated to you when you registered for the service in exchange for the Service.

The Service is billed in a “pre-paid” form, it is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for unused months. In order to treat everyone equally, no exceptions will be made.

Upgrades occur immediately (upon successful payment processing).

All prices quoted are in US Dollars. Additional taxes (VAT) could be added depending on your country. Prices are accessible from https://www.timeneye.com/pricing.

Payments can be made with credit card.

We reserve the right to change the payment terms and fees without notice. Such change will be applicable as of the following subscription period. Workspaces owners can at any time cancel the current subscription and/or delete the workspace.

Downgrading your Service may cause the loss of content, features, or capacity of your workspace. DM Digital Software SRL does not accept any liability for such loss, you are responsible for backing up content prior to a subscription downgrade.

4. Modifications to the Service and Prices

DM Digital Software SRL reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

DM Digital Software SRL shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

5. Cancellation and Termination

Workspaces owners can at any time cancel the current subscription and/or delete the workspace. By cancelling your subscription or deleting your workspace you don’t receive any rights to request a refund for the sums already paid for the service. All of your Content will be immediately deleted from the Service upon cancellation at the terms and conditions set forth below.

DM Digital Software SRL, in its sole discretion, has the right to suspend or terminate your workspace and refuse any and all current or future use of the Service, or any other DM Digital Software SRL service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Workspace or your access to your Workspace, and the forfeiture and relinquishment of all Content in your Workspace. DM Digital Software SRL reserves the right to refuse service to anyone for any reason at any time.

In any case of termination of Service, DM Digital Software SRL will give you advance notice that your Content will be deleted and you will be given the chance to download your Content. This will be the last chance for you to download your Content, so we recommend you to pay specific attention to that since Cancellation will determine the immediate deletion of your Content.

The information cannot be recovered once your workspace is deleted, so please ensure you have made backups of any information you want to keep.

6. Copyright and Content Ownership

We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours.

However, if you have been invited to a workspace, you acknowledge and agree that the workspace owners own all content that you submit or upload to the Service and controls your use of the Service in accordance with applicable local laws, including but not limited to adding or removing you from a team, enabling or disabling third-party integrations, managing permissions, and accessing, modifying, or removing content that you submit or upload to the Service.

DM Digital Software SRL does not pre-screen Content, but DM Digital Software SRL and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.

7. Intellectual Property

The look and feel of the Service, is copyrighted © 2020 DM Digital Software SRL All rights reserved. No intellectual property of DM Digital Software SRL or any third party is transferred, and all right, title and interest in and to such property will remain (as between the parties) solely with DM Digital Software SRL. DM Digital Software SRL, its logo, and all other trademarks, service marks, graphics and logos used in connection with DM Digital SRL, or the Services are trademarks or registered trademarks of DM Digital Software SRL or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any DM Digital Software SRL or third-party trademarks. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from DM Digital Software SRL.

If you download or use our software, such as a stand-alone software product, an app, or a browser plugin, you agree that from time to time, the software may download and install upgrades, updates and additional features from us in order to improve, enhance, and further develop the software.

You will not modify, create derivative works of, decompile, or otherwise attempt to extract source code from us, unless you are expressly permitted to do so under an open source license, or we give you express written permission.

8. Jurisdiction and sole competent court

The court of Modena, Italy, is the sole competent court; Italian law is this contract’s jurisdiction.

9. General Conditions

Technical support is only available via email. DM Digital Software SRL shall use reasonable efforts to respond within one business day. E-mails received are kept on our systems for 1 year and then deleted.

You understand that DM Digital Software SRL uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, DM Digital Software SRL, or any other DM Digital SRL service.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by DM Digital Software SRL.

We may, but have no obligation to, remove Content and Workspaces containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any DM Digital Software SRL customer, employee, member, or officer will result in immediate workspace termination.

While DM Digital Software SRL prohibits such conduct and content on the Service, you understand and agree that DM Digital Software SRL cannot be responsible for the content posted by users on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages. You must not transmit any worms or viruses or any code of a destructive nature.

If your bandwidth usage exceeds 500 MB/month, or significantly exceeds the average bandwidth usage (as determined solely by DM Digital Software SRL) of other Timeneye customers, we reserve the right to immediately disable your workspace or throttle your file hosting until you can reduce your bandwidth consumption.

Written notices include, but are not limited to, emails.

If a separate agreement is signed between the Customer and DM Digital Software SRL such agreement will prevail over these Terms of Service, unless otherwise specified in the agreement. If you are invited to a workspace created by a Customer, you may be subject to different terms and conditions in accordance with the agreement signed between Customer and DM Digital Software SRL.

10. General Representation and Warranty

Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis. DM Digital Software SRL does not warrant that (a) the service will meet your specific requirements, (b) the service will be uninterrupted, timely, secure, or error-free, (c) the results that may be obtained from the use of the service will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (e) any errors in the Service will be corrected.

You represent and warrant that (i) your use of the Services will be in strict accordance with our Privacy Policy, with this Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or another governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from Italy or the country in which you reside) and (ii) your use of the Services will not infringe or misappropriate the intellectual property rights of any third party.

11. Limitation of liability

You expressly understand and agree that DM Digital Software SRL shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if DM Digital Software SRL has been advised of the possibility of such damages), resulting from: (a) the use of or the inability to use the service; (b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (c) unauthorized access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the service; (e) or any other matter relating to the service. In no event shall DM Digital Software SRL be liable for any amounts exceeding the amount paid to it under this agreement.

12. Indemnification

You agree to indemnify and hold harmless DM Digital Software SRL, its contractors, its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Services, including but not limited to your violation of this Agreement.

The failure of DM Digital Software SRL to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and DM Digital Software SRL and govern your use of the Service, superseding any prior agreements between you and DM Digital Software SRL (including, but not limited to, any prior versions of the Terms of Service).

Questions about the Terms of Service should be sent to support@timeneye.com.

Last update: May 09, 2023

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